Policies and FAQs

Pre orders can go for 1-12 weeks and will be shipped immediately after being received from factory. All regular orders will be shipped within 1-2 business days of receiving the order.

If you have one or more backordered items in your cart, your order will not be shipped until we receive the backordered item. Feel free to contact us if you would like to set up other arrangements.

Back ordered items will be ordered from the factory on the next factory order. We order monthly. Timeframes will vary. Feel free to reach out in advance to find out when our next order is being placed.

Returns are subject to a restock fee at our discretion and are completely at our discretion. We reserve the right to not accept a return.